• Session Management

The Session Management Module tracks user interactions within the platform, ensuring a seamless and personalized shopping experience. It provides administrators with valuable data on user engagement, session durations, and preferences, enabling more targeted marketing and customer experience enhancements.

• Product Management

This module simplifies product listing, organization, and display. It offers easy-to-navigate tools for adding, categorizing, and managing products, ensuring a smooth experience for both customers and administrators. With detailed product configurations and visually appealing displays, it enhances product presentation and customer satisfaction.

• Stock Management

The Stock Management Module provides real-time tracking of inventory levels, helping the vendor maintain accurate stock records. It offers tools for proactive restocking, automatic stock adjustments, and inventory alerts to avoid stockouts or overstocking, ensuring smooth operations and building customer trust.

• Customer Management

This module allows customers to create accounts, track their orders, and manage preferences seamlessly. It helps vendors engage customers by offering personalized experiences, including order tracking, wishlists, and tailored product recommendations, ensuring a higher level of customer satisfaction.

• Shopping Management

The Shopping Management Module enhances the shopping journey by offering dynamic product displays, personalized recommendations, and a simplified checkout process. It enables vendors to create a smooth, engaging shopping experience that encourages higher sales and customer loyalty.

• Order Management

This module oversees the entire order lifecycle, from placement to delivery. It ensures efficient processing, accurate order tracking, and easy integration with other operational modules. The Order Management Module helps the vendor deliver orders on time, providing transparency for both customers and administrators.

• Delivery Management

The Delivery Management Module manages order fulfillment, coordinating delivery processes and tracking the progress of shipments. It ensures reliable and timely deliveries, improving customer satisfaction by offering real-time updates and full transparency throughout the delivery process.

• Payment Management

The Payment Management Module ensures secure and efficient payment processing, supporting both online payments and Cash on Delivery (COD) options. It allows vendors to track payment statuses, handle payment errors, and provide customers with a smooth transaction experience.

• Merchant Account Management

The Merchant Account Management Module simplifies the handling of merchant accounts, ensuring smooth financial transactions, payment settlements, and integration with payment gateways. It allows vendors to efficiently manage financial operations and optimize cash flow through accurate and timely payments.

• Account Management

The Account Management Module streamlines the financial operations of the vendor's e-commerce store, ensuring accurate accounting, efficient financial transactions, and tax management. It supports compliance and transparency in financial reporting and operations.

• Configuration Management

This module allows administrators to configure platform settings to ensure consistent user experiences, operational efficiency, and effective branding. Vendors can customize various aspects of their online store, such as product display, payment options, and customer communication, to align with their business needs.

• Analytics

The Analytics Module integrates Embedded Business Intelligence and real-time analytics to consolidate performance data and key metrics, offering the vendor actionable insights into business operations. With detailed reports and dynamic dashboards, it empowers data-driven decision-making, allowing vendors to track sales trends, customer behavior, inventory performance, and more in real time.

Retail ERP Operational and Analytical