E-Hotel
Octo Commerce's Single-Hotel E-Hotel product empowers a hotel owner to manage room bookings, optimize occupancy, and elevate guest experiences effortlessly. This all-encompassing suite combines a powerful back-office administration interface with a seamless booking and guest interaction interface. Enriched with advanced embedded analytics, real-time booking insights, automated guest notifications, and integrated invoicing and payment management.
With its intuitive design, data-driven insights, and streamlined operations, this product simplifies room management, enhances guest satisfaction, and drives business growth—making it the ultimate solution for hoteliers.
Key Modules
- Session Management
The Session Management Module tracks user interactions on the platform, such as browsing available rooms, initiating bookings, or making inquiries. It provides the hotelier with insights into user engagement, enabling them to understand guest preferences and optimize their services.
- Room Management
The Room Management Module enables the hotelier to add and manage room listings, including descriptions, images, amenities, pricing, and availability. It ensures that all room information is accurate and visually appealing, making it easier for guests to choose the right accommodation.
- Promotions Management
This module allows the hotelier to create and manage special offers, discounts, and promotional packages. It supports targeted marketing campaigns to attract guests during off-peak seasons or special occasions.
- Enquiry Management
The Enquiry Management Module tracks guest inquiries about room availability, amenities, and policies. It helps the hotelier respond quickly and efficiently, enhancing guest satisfaction and trust.
- Guest Management
The Guest Management Module allows the hotelier to manage guest profiles, storing contact details, preferences, and booking history. This helps in providing a personalized experience for repeat guests and ensures smoother communication for inquiries and bookings.
- Reservation Management
The Reservation Management Module facilitates seamless online room bookings. Guests can search for available rooms, make reservations, and receive instant confirmation. The module also allows the hotelier to manage room availability and track current bookings.
- Payment Management
The Payment Management Module provides secure and efficient payment processing for room bookings. It supports multiple payment methods, including credit cards and digital wallets, and ensures smooth financial transactions. Guests can pay at the time of booking or opt for pay-at-check-in options.
- Occupancy Management
This module simplifies the check-in and check-out process by allowing guests to complete formalities online. It provides the hotelier with tools to manage room readiness, track guest check-ins and check-outs, and streamline front desk operations.
Retail ERP Operational and Analytical
